Losing the items, how can I get back?

If you did lost Items, Gold, Silver, Diamond, Ruby or Equipment due to bugs or errors, please send your detail issue to Customer support, with added data like at below:

  1. Email ID Play game store / Face Book
  2. Nickname
  3. Server (if the game has it)
  4. Video and Screenshot of issue
  5. Your receipt purchase / Google Play Receipt

Please send this detail information to our Support Team through Contact Us

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