- Make sure you can waiting until 1x24 hours or try to close or exit the game and then opened again. Some devices might will need you to restart the device and then open the game again. If you still don't get your In-Game Item, please follow the way number 2.
- Please send the details of your issue by including the data to our Support Team through Contact Us:
- Name of Games you playing:
- Character Name:
- Server (if the game has it):
- Please added Screenshot of your Google play Receipt and Number Transaction ID (you can get it from https://wallet.google.com) or if you use iOS you can added Screenshot purchase history on iTunes Store and Number Transaction ID (history your iTunes Store).
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